Case Study Interview 2
Salma Saleh
Manager, Customer Intelligence
Twilio
“Before adopting SlapFive, Twilio's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a...”
Before adopting SlapFive, Twilio's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Every support request has come back with a real answer, not a canned response." said Salma Nasser, Manager, Customer Intelligence at Twilio.