Case Study Interview 2
Valentina Medina
Senior Manager, Customer Intelligence
Zendesk
“Before adopting SlapFive, Zendesk's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed ac...”
Before adopting SlapFive, Zendesk's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "This is the first advocacy dashboard I've had that actually holds up in a board conversation." said Valentina Ortiz, Senior Manager, Customer Intelligence at Zendesk.