Case Study Interview 2
Valentina Medina
Senior Manager, Customer Intelligence
Zendesk
“Coordinating even a single customer story used to take Zendesk's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "The mobile prompts m...”
Coordinating even a single customer story used to take Zendesk's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "The mobile prompts made it genuinely easy for our customers to say yes without any real effort." said Valentina Ortiz, Senior Manager, Customer Intelligence at Zendesk.