Case study
Cindy Hoang
Chief Customer Officer
Gong
“Gong struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call...”
Gong struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Our most engaged SlapFive advocates are consistently our best-retained accounts." said Cindy Tran, Chief Customer Officer at Gong.