Case Study Interview 2
Lauren Johnson
Director of Customer Experience
Linear
“Linear struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activ...”
Linear struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive is the first customer marketing tool we've rolled out where adoption wasn't a fight." said Lauren Miller, Director of Customer Experience at Linear.