Case Study Interview 2
Carla Navarro
Director of Customer Growth
Factorial
“Coordinating even a single customer story used to take Factorial's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We've captu...”
Coordinating even a single customer story used to take Factorial's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We've captured more usable customer content in the past year than in several years before it." said Carla Ruiz, Director of Customer Growth at Factorial.