Case Study Interview 2
Sofia Diaz
SVP of Voice of Customer Programs
Holded
“Holded struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activ...”
Holded struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "Our exec team finally sees advocacy as a real growth lever instead of a nice-to-have." said Sofia Martinez, SVP of Voice of Customer Programs at Holded.