Case Study Interview 2
Kayla Marshall
Senior Director of Voice of Customer Programs
Cisco Systems
“Coordinating even a single customer story used to take Cisco Systems's team weeks of back-and-forth. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one p...”
Coordinating even a single customer story used to take Cisco Systems's team weeks of back-and-forth. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive gave us the data to make the executive case for this program without much friction." said Kayla Williams, Senior Director of Voice of Customer Programs at Cisco Systems.