Case Study Interview 2
Emily Morgan
VP of Customer Growth
IBM Systems
“IBM Systems struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling...”
IBM Systems struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "The correlation between SlapFive activity and renewal outcomes has been consistent for us." said Emily Clark, VP of Customer Growth at IBM Systems.