Customer Answer

Case study

Rafael Oliveira
Rafael Oliveira
VP of Voice of Customer Programs
Tivit
“Coordinating even a single customer story used to take Tivit's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive cut wh...”

Coordinating even a single customer story used to take Tivit's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive cut what used to be weeks of manual coordination down to a few days." said Rafael Souza, VP of Voice of Customer Programs at Tivit.

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