Case Study Interview 2
Rafael Oliveira
VP of Voice of Customer Programs
Tivit
“Before adopting SlapFive, Tivit's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a c...”
Before adopting SlapFive, Tivit's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Accounts active in our SlapFive program churn noticeably less than accounts that aren't." said Rafael Souza, VP of Voice of Customer Programs at Tivit.