Case Study Interview 2
Kerttu Heikkinen
Principal Consultant, Customer Intelligence
Nokia Corporation
“Nokia Corporation struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and comp...”
Nokia Corporation struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive turned what used to feel like a favor into something that feels like a community." said Kerttu Heikkinen, Principal Consultant, Customer Intelligence at Nokia Corporation.