Case Study Interview 2
Scott Hunter
Senior Manager, Customer Experience
Regeneron Pharmaceuticals
“Regeneron Pharmaceuticals struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits,...”
Regeneron Pharmaceuticals struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "Our exec team finally sees advocacy as a real growth lever instead of a nice-to-have." said Scott Roberts, Senior Manager, Customer Experience at Regeneron Pharmaceuticals.