Case Study Interview 2
Ashley Hayes
Senior Director of Customer Experience
Catalent
“Catalent struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed act...”
Catalent struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive made it easy enough to say yes that our story count grew on its own." said Ashley Roberts, Senior Director of Customer Experience at Catalent.