Case Study Interview 2
Luca Huber
VP of Customer Lifecycle Marketing
Novartis
“Coordinating even a single customer story used to take Novartis's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive mad...”
Coordinating even a single customer story used to take Novartis's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive made it easy enough to say yes that our story count grew on its own." said Luca Schneider, VP of Customer Lifecycle Marketing at Novartis.