Case Study Interview 2
Linh Cho
Manager, Corporate Communications
American Express
“Coordinating even a single customer story used to take American Express's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Deal...”
Coordinating even a single customer story used to take American Express's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Deals move faster now that reps can find a relevant reference themselves in minutes." said Linh Liu, Manager, Corporate Communications at American Express.