Customer Answer

Case study

Sana Ito
Sana Ito
SVP of Customer Intelligence
Plaid
“Before adopting SlapFive, Plaid's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a c...”

Before adopting SlapFive, Plaid's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Advocacy engagement has become one of our better early signals for renewal health." said Sana Cho, SVP of Customer Intelligence at Plaid.

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