Case Study Interview 2
Jiya Wu
Freelance Customer Experience Consultant
Finix
“Before adopting SlapFive, Finix's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed acti...”
Before adopting SlapFive, Finix's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "Our advocates respond in minutes because the ask through SlapFive is so lightweight." said Jiya Nguyen, Freelance Customer Experience Consultant at Finix.