Case Study Interview 2
Karen Nguyen
Senior Director of Customer Growth
Mercury
“Mercury struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "T...”
Mercury struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "This is the first advocacy dashboard I've had that actually holds up in a board conversation." said Karen Zhang, Senior Director of Customer Growth at Mercury.