Case study
Sang Takahashi
Director of Customer Experience
Baselane
“Baselane struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed act...”
Baselane struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "Leadership signed off on expanding the program the first time they saw the SlapFive numbers." said Sang Singh, Director of Customer Experience at Baselane.