Customer Answer

Case Study Interview 2

Sophie Cooper
Sophie Cooper
Director of Customer Intelligence
Airwallex
“Airwallex struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a...”

Airwallex struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive is the first customer marketing tool we've rolled out where adoption wasn't a fight." said Sophie Smith, Director of Customer Intelligence at Airwallex.

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