Case Study Interview 2
Sophie Cooper
Director of Customer Intelligence
Airwallex
“Airwallex struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask....”
Airwallex struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket." said Sophie Smith, Director of Customer Intelligence at Airwallex.