Case study
Giulia Ferrari
SVP of Customer Education
Nexi
“Nexi struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activit...”
Nexi struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive turned advocacy from a soft metric into something we can put a real number on." said Giulia Ferrari, SVP of Customer Education at Nexi.