Case Study Interview 2
Sophie de Jong
VP of Customer Intelligence
Mollie
“Coordinating even a single customer story used to take Mollie's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Advocates keep...”
Coordinating even a single customer story used to take Mollie's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged." said Sophie Meijer, VP of Customer Intelligence at Mollie.