Customer Answer

Case study

Larissa Freitas
Larissa Freitas
Senior Manager, Customer Experience
Randon S.A.
“Randon S.A. struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling...”

Randon S.A. struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We reclaimed hours every week that used to go into manually tracking who'd agreed to what." said Larissa Carvalho, Senior Manager, Customer Experience at Randon S.A..

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