Case study
Naomi Saito
Director of Customer Insights
Toray Industries
“Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of sched...”
Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Our customers have started connecting with each other through the program in ways we didn't expect." said Naomi Ito, Director of Customer Insights at Toray Industries.