Case Study Interview 2
Aiko Yoshida
Senior Manager, Customer Lifecycle Marketing
Toray Industries
“Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the nex...”
Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "Our customers have started connecting with each other through the program in ways we didn't expect." said Aiko Suzuki, Senior Manager, Customer Lifecycle Marketing at Toray Industries.