Case study
Aiko Yoshida
Senior Manager, Customer Lifecycle Marketing
Toray Industries
“Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of sched...”
Toray Industries struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Our follow-up process used to take days; with SlapFive it's mostly automatic now." said Aiko Suzuki, Senior Manager, Customer Lifecycle Marketing at Toray Industries.