Case Study Interview 2
Alfie Murray
Director of Customer Growth
Ferguson plc
“Coordinating even a single customer story used to take Ferguson plc's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "The peer networ...”
Coordinating even a single customer story used to take Ferguson plc's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "The peer network that's grown out of this has become almost as valuable as the stories themselves." said Alfie Thomas, Director of Customer Growth at Ferguson plc.