Case Study Interview 2
Alfie Murray
Director of Customer Growth
Ferguson plc
“Ferguson plc struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed...”
Ferguson plc struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time." said Alfie Thomas, Director of Customer Growth at Ferguson plc.